At Spark Gym, we are dedicated to protecting your personal information and ensuring your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, interact with us, or use our services. By using Spark Gym’s website or services, you consent to the practices described in this policy.
1. Information We Collect
We gather various types of information to enhance your experience and improve our services. This may include:
- Personal Information: Such as your name, email address, phone number, mailing address, date of birth, and emergency contact details.
- Payment Information: Including your credit or debit card details, collected securely to process membership fees, purchases, or other payments.
- Health Information: Limited data related to your health and fitness, only if necessary for tailoring workout plans or ensuring safe gym participation.
- Technical Information: When you visit our website, we may collect details such as IP address, browser type, and usage data for site improvement and analytics.
2. How We Use Your Information
We use the information we collect for purposes including, but not limited to:
- Providing and managing your gym membership and access to our services
- Personalizing workout plans and fitness programs to meet your needs
- Processing payments and managing billing
- Improving our website, services, and member experiences
- Communicating updates, promotions, and relevant information
- Ensuring the safety and security of our members and facilities
3. Data Security
We are committed to protecting your data and have implemented appropriate security measures to prevent unauthorized access, alteration, or disclosure of your information. Access to your personal information is restricted to authorized staff only, and we use secure technologies for handling sensitive data, such as payment details.
4. Information Sharing
Spark Gym does not sell or rent your personal information to third parties. We may, however, share information with trusted third-party service providers as necessary to:
- Process payments and manage billing
- Provide technical support or analytics
- Deliver email communications on our behalf
These service providers are contractually obligated to protect your data and only use it in connection with services provided to Spark Gym.
5. Your Privacy Rights
You have the right to:
- Access, update, or correct your personal information
- Withdraw consent to data processing where it was given voluntarily
- Request deletion of your data, subject to any legal or contractual obligations
- Opt-out of receiving marketing communications by following the instructions in any email communication
To exercise these rights, please contact us directly using the information provided below.
6. Cookies and Tracking
Our website may use cookies and similar technologies to personalize your experience, understand site usage, and improve our services. You can manage or disable cookies through your browser settings, though this may affect site functionality.
7. Policy Updates
Spark Gym may update this Privacy Policy from time to time. We will post any changes on this page and encourage you to review it periodically to stay informed of our data practices.
8. Contact Us
For any questions, concerns, or requests regarding your privacy, please contact us at:
Spark Gym
Email: support@sparkgym.com